At Luxraid, we are committed to providing a seamless and efficient shopping experience for our valued customers. Please review our Shipping Policy for comprehensive information on our shipping procedures.
Processing Time:
At Luxraid, we prioritize efficiency to ensure a swift fulfillment process tailored to your order type:
Already Made Items: Orders for pre-made items are processed within 1-2 business days from the time of purchase. This includes order verification, quality checks, and packaging.
Custom-Made Items:Â Orders for custom-made items are processed within 5-7 business days from the time of purchase. This allows our skilled team the necessary time to craft your bespoke pieces with precision and care.
Rest assured, whether you choose an already-made item for immediate dispatch or opt for a custom-made creation, our commitment to quality and prompt service remains unwavering.
Shipping Methods:
At Luxraid, we offer convenient shipping methods to suit your preferences. Choose from the following options during checkout:
Pickup Station: Schedule a pickup at your preferred station and collect your order at your convenience.
Home Delivery:Â Opt for the comfort of home delivery, and our dedicated couriers will bring your Luxraid package right to your doorstep.
Shipping Rates:
Our shipping rate prices are fixed, providing transparent and straightforward pricing for our customers. The rates for each shipping method will be displayed during the checkout process, allowing you to make an informed choice based on your preferences.
Free Shipping Offer:
As a token of our appreciation, customers who make purchases totaling N50,000 or more qualify for free shipping within Nigeria. This applies automatically during the checkout process, and you can enjoy the convenience of Luxraid fashion delivered to your doorstep at no extra cost.
Luxraid is dedicated to providing a seamless and enjoyable shopping experience, ensuring your fashion finds reach you in the way that suits you best.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery in real time.
International Shipping:
Luxraid offers international shipping to select countries. International shipping rates and delivery times may vary. Customs duties and taxes, if applicable, are the responsibility of the customer.
Shipping Address:
Customers are responsible for providing accurate and complete shipping information during the checkout process. Luxraid is not liable for any delays or additional costs incurred due to incorrect or incomplete addresses.
Order Changes and Cancellations:
Please contact our Customer Support team immediately if you need to make changes to your shipping address or cancel your order. We will do our best to accommodate your request; however, changes may not be possible if the order has already been processed.
For any further inquiries or assistance regarding our Shipping Policy, please contact our Customer Support at [email protected].
Thank you for choosing Luxraid for your fashion needs!
Last Updated: [21/11/2023]